Third-Party Subprocessors

We prioritize safeguarding your information. To support Floreo in delivering, maintaining, and enhancing our services, we collaborate with trusted partners, vendors, and organizations. They process data on our behalf, adhering to our directives, Privacy Policy, and relevant confidentiality and security standards. These entities receive access solely to the information necessary for rendering Floreo's services.

Below, you'll find details about our partners and subprocessors, outlining the data exchanged, services provided to Floreo, and links to their privacy policies. Please note that this roster may evolve, and we're committed to maintaining its accuracy.

Usage

app stability and usage logs
app stability and usage logs
managing customer relationships, processing payments, logging service request and communicating with customers
for providing servers, databases and network infrastructure for storage, service delivery and other related services. Specific services include Dynamodb, RDS, lambda, cloudformation
Business email and collaboration tools like Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides
validating email address
task tracking
office communication
video conferencing
Customer interaction analytics for the web portal

virtual reality headset for the Floreo experiences

AI generated characters, processing verbal inputs with speech-to-text and automatic speech recognition. Recognize and detect intents, entities, emotions, and relationships.
leverage models, tools, and knowledge to respond to user queries

Info Shared

Customer emails, locations, Learner name, lessons started and completed, device wifi, device name
Customer emails, Learner name, lessons started and completed, device wifi, device name
Customer emails, phone numbers, physical locations, business information
Our website traffic data and app data are hosted and stored on AWS. All personal data written to disk is encrypted.
Customer emails
Customer emails
Organization identifiers, customer emails
Customer emails, organization identifier, Learner identifier, Learner name
Customer emails, unique identifier, organization identifier, user interactions
Learner age group, unique device identifiers

User spoken interactions

User profile information: age, and responses to health and diagnosis user-provided information. Aggregated application usage